Terms & Conditions at Magnus Hotels & Apartments LLP

Terms of Services

  • You are making a booking with the hotel directly.

  • Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.

  • You may be asked to furnish the form of payment and identification proofs during check-in.

  • Other inclusions not listed as a part of this booking may be chargeable.

  • Please note, our standard check-in time is 1:00 PM, and check-out time is 11:00 AM.

  • An early check-in or a late check-out is a matter of the availability of room.

  • Upon cancellation of refundable booking the refund processing will take time between two to four weeks to show the refund back on your credit card or bank statement by deducting bank or credit card charges from the advance. Reasons for the specified processing time are based on the processing time of the bank.

Hotel Policy

  • For security reasons it is mandatory for the guest to provide the government address proof and photo ID.

  • For online direct payment bookings, free individual traveler [FIT] & Walk – in guest it’s compulsory to pay the full amount of room at the time of check-in.

  • Check-out time is 11:00 hrs after that late check-out will be on chargeable basis. It will be subject to availability.

  • Visitors are strictly not allowed in the guest room, you can entertain your guest in the lobby or restaurant.

  • Loud music, parties in the guest room or any kind of disturbances are not allowed. The management has authority to take action for the same.

  • For any lost of key by the guest, charges will be applicable.

  • The management does not stand responsible for the loss of any valuables left in room.

  • For any damage of hotel belongings the charges will be applicable as per the charges decided by the management.

  • Management has final authority to deny the accommodation of the guest if the guest is not agreeing with hotel policies.

  • Outside food is not allowed in hotel premises.

  • Smoking, drinking (alcoholic beverages) and tobacco are strictly not allowed in the room

  • Mini bar is chargeable, items on the Minibar are charged including 18% GST

Privacy Policy

  • This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.

  • We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.

  • Magnus Hotels is committed to the privacy of everyone who accesses our website https://www.staymagnus.com/ only collects personal data about the visitor/guest as needed to provide them with outstanding service and to help process their request or provide them with information.